The research postulates that this is due to several factors, among which the nurses' ability to actively participate in the organization and higher than average job satisfaction scores (Jones and Gates, 2007).
Improve patient care, safety, and customer satisfaction -- Because nurses are happier, have more advanced training, and are allowed to robustly participate in the organization's operations, patient care is improved, there is a higher nurse to patient ratio, greater emphasis on avocation and safety, and higher customer satisfaction numbers with an increase in quality (Hines and Yu, 2009).
Foster a collaborative culture within the healthcare organization -- Magnet organizations, but their very nature, foster more collaboration between physicians and nurses, nurses of all stages of their career, and nurses and other departments. The idea of team building and collaborating across disciplines that builds staff engagement is sometimes difficult to quantify, but nevertheless an important aspect of the magnet process (ANA, Case Studies, 2010).
Advance nursing standards and practices -- Best practices in nursing are clearly advanced with a magnet organization, finding decreased mortality rates, improved effectiveness, and a decrease in many preventable outcomes (Aiken, et.al., 1994).
Grow the business and improve fiscal success -- There are active and robust reasons for the organization to adopt magnet status as well. Using magnet status as a marketing tool increases press and media coverage and allows the public to see what levels the organization has achieved in quality nursing care. Reduction in staff turnover is a huge savings, and the better the reputation for the healthcare organization, the easier it is to hire (and retain) top talent in all parts of the organization. With nursing as the foundation for care, a magnet certification carries status (ANCC, The Business Case, 2010).
Conclusions and Review- Magnet Status is much more than simply the certification level or certification -- it is the thought process that goes into the application and/or even the awareness of the criteria and how those criteria may actually improve the organization itself. Any contemporary...
By examining the internal capabilities and organization for potential magnet status, the organization takes a seven step process in which they examine leadership roles; strategic planning, customer focus, workforce, and processes that involve one of the central loci of modern healthcare -- the nursing organization itself. In this process, as Figure 2 shows, each aspect of the organization in which nursing is, or should be, involved is touched, reviewed, and analysed for efficacy within the organization. (Business Excellence, 2010).
REFERENCES
Aiken, L., Sochalski, J., Lake, E. (1997). Studying outcomes of organizational change in health services. Medical Care. 35 (supplement): NS6-18.
American Nurses Credentialing Center. (2011). Certification. Retrieved from ANCC Home Page: http://www.nursecredentialing.org/
____. (2011). Magnet Model Components. Retrieved from ANCC: http://www.nursecredentialing.org/Magnet/ProgramOverview/New-Magnet-Model.aspx#TransformationalLeadership
____ (2010). Case Studies. Retrieved from: http://www.nursecredentialing.org/MagnetTestimonials.aspx#3
____. (2010). The Business Case for Magnet: A CNO Toolkit. Retrieved from: http://www.nursesbooks.org/Main-Menu/Magnet/The-Business-Case-for-Magnet.aspx
Business Excellent. (2010). The Malcolm Baldridge National Quality Award. Retrieved from: http://www.bexcellence.org/Malcolm-Baldrige-National-Quality-Award.html
Havens, D. And Aiken, L. (1999). Shaping systems to promote desired outcomes -- the Magnet hospital model. Journal of Nursing Administration. 29 (2): 14-20.
Hines, P. And Yu, K. (2009). The changing in reimbursement landscape: nurses' role in quality and operational excellence. Nursing Economy. 27 (1): 1-7.
Jones, C. And Gates, M. (2007). The cost and benefits of nurse turnover. OJIN. 12 (3): Retrieved from http:/ / www.nursingworld.org/MainMenucategories/ANAmarketplace/ANAperiodicals/OJIN/TableofContents.
Magnet Model
Quality Framework Map
